|  PDC4S:\2018-2\Gauher Chaudhry - Email_Marketing_Intensive $1997\Week 2 | 
|  Up one directory... | 
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|  8. Here's an example empathy map and avatar for Erin |  | 11/5/2019 9:41 AM | 
|  9. And here's another example for Jackie |  | 11/5/2019 9:41 AM | 
|  1. Here's the detailed outline for Lesson #2....pdf | 1,760 KB | 9/9/2014 10:43 PM | 
|  2. Here's the avatar I wrote for the golf niche (Lee Loffler, 71, Lady Lake, Florida)....pdf | 1,716 KB | 9/9/2014 10:43 PM | 
|  3. Watch this video from 3m11s onwards (empathy maps)....mp4 | 170,786 KB | 9/9/2014 10:43 PM | 
|  4. Watch this video (all of it) about empathy maps....mp4 | 44,133 KB | 9/9/2014 10:43 PM | 
|  5. Eben Pagan video on customer avatars (must watch!)....mp4 | 13,275 KB | 9/9/2014 10:43 PM | 
|  6. Here's our interview outline (which Anita explained)....pdf | 858 KB | 9/9/2014 10:43 PM | 
|  7. And here's the explanation from d.school on how to interview for empathy....pdf | 889 KB | 9/9/2014 10:43 PM | 
|  Email Marketing Intensive - Week 2.mp4 | 332,050 KB | 9/9/2014 10:43 PM | 
|  Part 2 - EMI - Google+.mp4 | 217,290 KB | 9/9/2014 10:43 PM |